Working in technology can be a dream job if you have the skills. On the other hand, it can seem more than a little daunting to move from another industry into the fast-paced world of technology. Most people who don’t work in tech are under the impression that everyone in the business is a master coder or some genius white-hat hacker, but fortunately, that isn’t true. You can get a tech job without ever needing to touch a line of code. Here are ten in-demand tech company jobs where no coding is necessary.
1. Technical Writer
Perhaps technical jargon is more your speed than actual code creation or editing. If your dictionary is your best friend and your thesaurus skills are off the charts, then writing might be the field for you. A technical writer creates all different kinds of documents, from user manuals to project reports. A Technical Writers’ job is to take the complex data and make it palatable as an exchangeable information resource. In short, you make things easier to read and understand so that data can go from one person or group to another in a useful format.
2. Product Marketing
Every company that sells anything needs marketing. There’s no such thing as a magical product that’s so good it sells itself. People and companies with money have to know the product exists before they can decide if they need it. As a Product Marketer, you have to get the information out there and make it look good. Creating appealing sales pitches and bringing in the clients so your company can make money and generate more products is a vital part of the process.
3. Business Analyst
Just reading the job title doesn’t tell you anything about the complicated profession that is a Business Analyst’s bread and butter. Companies have ideas, and so do customers. No matter how excellent that concept is, if there’s no communication between the sellers and the buyers, then nothing happens. A Business Analyst helps developers to fill in the gaps between what they think they should make and what the customers want and need. To have a successful business, you need a product that can do what people or businesses expect and require.
4. Business Development
Business Development isn’t about the customers so much as it’s about relationships with other non-client companies. To create a successful technology company, it’s often smarter to form partnerships with interested and relevant businesses who are already developing something you need or can improve in some mutually beneficial manner. For example, if your company makes robots and another company makes helicopters for medivac transport, forming a business relationship with them and the company that supplies their medical equipment could help all three companies to create a flying medical robot that can diagnose and transport a patient while consuming far less fuel. Such an innovation could benefit more than just your company, and a Business Developer would be the one to approach them about a merger or joint project.
5. Software Quality Tester & Games Tester
Of all the options on this list, Software and Games Testing is probably the most fun. Before any new game or program hits the market, it has to go through numerous test runs. Playing, or using software allows a Tester to identify bugs in the system. Rather than sending out a shoddy, untested product, smart companies have these Testers run through every possible scenario and use of the product. Developers fix any issues, and only after another round of tests does the product go to market. If you’ve ever bought a game that needed constant patches and upgrades, that company didn’t do enough testing beforehand to catch the issues.
6. Customer Success
To sell software by subscription, savvy technology companies need a Customer Success Specialist or team. While your Custome Service handles any issues that come up and require people skills and active troubleshooting on an individual problem, a Customer Success Specialist tries to prevent those issues. Creating and upgrading a product so that the buyers not only want it but stay happy with it and keep spending more money is the job of a designer, but the Customer Success team tells them what to do that makes people stick around. For example, there was a time when video games didn’t offer tutorials to players. A CSS would have been the person who first suggested creating a walk through at the beginning to show them how to run, jump, and climb, so the players don’t just get frustrated and stop playing.
7. Operations Manager
Technology is wonderful stuff. Computers need programmers, and businesses need a customer service desk. There are dozens of jobs and millions of details that they handle to create a great product. None of that would be possible without an Operations Manager. Someone has to oversee the supply chain and overall coordination of the business. Talking to contractors and making sure that the things everyone needs are getting where they need to go are just a small part of the Operations Manager’s job.
8. Technical Support
There are tech support jobs that require degrees, but some tech support jobs are starter positions, like getting into the mailroom. The long and short of tech support is that someone needs to be on the other end of the line if the buyer has to call because there’s a problem. If that problem is hardware, tech support doesn’t usually handle it, but when the issue involves using a program, or some other aspect of a program or game, tech support can walk you through it.
9. SEO/SEM Specialist
Whenever you ‘Google’ something, your search returns thousands of results and dozens of pages. If a company wants to be seen, they have to rank in search engines and show up, hopefully, on the first page. Most people don’t look much further unless they can’t find what they need. An SEO/SEM specialist does the necessary research to make sure that the company they work for ranks when people are looking for a product like theirs.
10. Tech Recruiting
Coding and development, SEO/SEM specialists, and even social media managers all have to get hired to work in the fields and businesses of their choices. To hire the right specialists, companies need a Technical Recruiter. Someone who knows the jargon and has a good overview of what the company needs in addition to understanding what the specialists need to know is an involved profession. Tech Recruiters get the people a company needs to succeed installed in the positions that need filling.
No matter what you do, there’s a way to integrate your skills into the tech world, or vice versa. There’s no need to learn to code unless that’s what you dream of doing. There are lots of people who are working on their coding skills. Even if you’re one of them and you haven’t yet learned what you need to succeed, you can still work a tech job. As long as you don’t mind starting in a different part of the office, there’s enough to do at technology companies that anyone can get into the field.