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20 Things You Didn't Know about Warby Parker

Warby Parker

If you wear glasses, you can get cost-effective designer eyewear from Warby Parker. This company makes eyewear with cool frames. Jeffrey Raider, David Gilboa, Andrew Hunt, and Neil Blumenthal founded it in 2020 after they noticed that a majority of the designer glasses were licensed to a few large eyewear firms and sold to optical shops. The Wharton School students realized that they could design their glasses and cut out intermediaries by selling them online to pass significant savings to consumers. According to, Warby Parker’s goal is to offer affordable and high-quality eyewear to its clients. The following are 20 things you did not know about Warby Parker.

20. It assists people in need

Warby Parker is committed to social welfare like other socially conscious brands, including Thrive Market, TOMS, and Bombas socks. The company distributes 50 percent of the pairs of glasses it sells to people in need. The company refers to it as the buy a pair, give a pair program. It also works with non-profits that train volunteers to perform eye exams in underserved communities. The eye-care company is also carbon-neutral and cares about the environment.

19. Products and services

Warby Parker sells contact lenses, sunglasses, and eyeglasses. It also sells different kinds of frames for men and women online. The firm has dozens of stores around the U.S.A. and some in Canada. In some stores, you can update your prescription or obtain an eye exam. In the opinion of, the company is reputed for its excellent customer service, low prices, and reliable policies, including returns and warranties. Warby Parker circumvents conventional channels, designs glasses in-house, and engages with customers directly. This is what allows it to provide the customers with higher quality, better-looking prescription eyeglasses at affordable prices.

18. How it works

You can order glasses in a store or place your order online. Visiting a Warby Parker store in person is better because you get to try on the frames and discuss your prescription. To make your order, you should visit the firm’s site. You can begin shopping by clicking on sunglasses, contacts, eyeglasses at the top of the page. You can also take a quiz to see the recommendations you can get. Some questions you need to answer in the quiz include your frame shape preferences, face width, favorite materials, and colors as well as when you had the last eye examination. You can purchase the frames recommended to you or the ones you like at the site. You will be requested to enter a valid debit or credit card number if you prefer to test the eyewear at home as a security measure in case you fail to return the glasses or they get damaged. If this occurs, Warby Parker will charge you the entire cost of the glasses. After selecting the style of glasses, you will be requested to answer several questions before adding them to your cart. It would help if you also chose your prescription type, frame width, lens type, and lens material. You can review your selections before adding the glasses to your cart. Another thing you need to know is your pupillary distance, and it may be included in your prescription. If it is not included, you can use Warby Parker’s online tool to measure it yourself.

17. Variety

Warby Parker has a wide selection of frames in male and female styles. There is a mix of simple classics and trendier statement pieces. The company’s sunglasses and eyeglasses come in several materials like metal, acetate, and mixed. If you feel overwhelmed by the style available, you can take a quiz to receive some recommendations based on preferences. Once you find the pair you want, just place your order at step three.

16. Filling out a prescription

As you order eyeglasses, you need to submit an official prescription from your physician, which is signed, dated, and displays the expiration date. If you already have one, the simplest way to do it is to upload an image of the prescription. Warby Parker can contact your eye doctor if your prescription is not ready, but it can take longer to obtain your frames. If your current prescription is expired or not prepared, you can get a quick exam from an eye doctor. You can also decide on the firm’s prescription check app, which takes twenty minutes using your phone and a laptop.

15. Insurance options

Warby Parker works with United Healthcare. However, it is an out-of-network provider for many other insurance firms. Therefore, you need to provide the firm with a receipt for reimbursement if you want your insurance firm to pay for your eyeglasses. Warby Parker has forms and instructions for the reimbursements available for most insurance companies on its website.

14. It is a top optical retailer

Warby Parker was established in 2010, and within ten years, it has cemented itself as a premier company in online glass sales. According to, Warby Parker was among the top ten optical retailers in the U.S.A. The company has started opening its retail stores to continue expanding its dominance.

13. It offers home try-on services

The firm also allows consumers to try several pairs at home to see how they feel before purchasing them. It heavily advertises its home try-on kit. In the opinion of, the program allows consumers to order five pairs of glasses that they can try on for five days. They can try the pairs and get a physical look at the frames they are considering. This is helpful for people who do not have a Warby Parker retail store close to them.

12. Cost of sunglasses and eyeglasses

The sunglasses and eyeglasses that Warby Parker sells cost $95 for both the frames and lenses. From there, it is possible to upgrade your lenses to include blue-light filtering for an extra $50 or to be light-responsive for an additional $100. If you need a stronger prescription, you can buy high-index lenses for an extra $30. Warby Parker describes the lenses as being lighter, thinner, and more stylish than conventional polycarbonate lenses. If the lenses become scratched within a year, the company offers to replace them free.

11. Customer support and service

According to customer reviews, Warby Parker offers efficient customer support. It has friendly representatives whose responses are informative. Its website also has an FAQ section where many of your questions can be answered. The company also has a YouTube channel containing many videos that feature the frames available for sale.

10. Marketing

Warber Parker understood the simple truth that they had a single shot, which was that customers can quickly disqualify a company. Customers are not always rational, and they might be fickle. The best bet of a brand is playing the game of positioning, which is not what one does to the prospects' minds. That involves positioning the products in a prospect’s mind. The basic positioning approach is not creating something different and new but manipulating what is already in mind, retiring the connections that exist. This is what the company did. It used the Luxottica monopoly as a backdrop and positioned its brand. It became the anti-Luxottica.

9. Warby Parker’s Success

Warby Parker is successful, and it credits its success to change. Its passion for the idea of creating affordable and high-quality glasses is what led to its success. According to Forbes, the company has built its brand to create meaningful relationships since it is a brand that cares about its people, the world, and its customers. A lot of success is serendipitous and the key to serendipity is raising the chances for serendipitous encounters. The more relationships a business builds, the more the odds swing in its favor that one of the relationships will succeed down the line.

8. Shipping time-frame

If you opt for free standard shipping, you can expect to receive your order within five to ten business days. Warby Parker claims that prescription orders have a turnaround time of seven to ten business days, while non-prescription orders and home try-ons often arrive in about 5 business days. Gift cards and accessories also have a turnaround time of 5 business days. Electronic gift cards arrive one hour after they are ordered. Contact lenses arrive within five to seven business days unless you order specialty lenses.

7. Progressive lenses

Warby Parker provides consumers with progressive lens options. Anybody who has bought progressive lenses is aware that it is necessary to be precise for the glasses to fit. The area where you mark the beginnings of the progressive corridor can impact the visual outcome. Some patients require the progressive corridors to be marked a little bit higher or lower than the standard.

6. Frame Adjustments

Many people’s features are not perfectly symmetrical. One year may be lower than the other or one eyebrow higher than the other. A nose might also be too narrow or too wide. Therefore, it is common for consumers to require frame adjustment as they select their spectacles to offer a better visual experience and better fit. If you shop at a physical store, such issues are easy to solve. However, you might be left stranded when you shop online. Thankfully, Warby Parker offers to reimburse is customers once (up to $50) for the expense of obtaining an adjustment from an eye care center or optical shop.

5. In-person eye examinations

Warber Parker provides in-person eye examinations with optometrists at most of its locations. According to its website, the exams include a refraction that measures eyewear and eyesight needs for a glass prescription as a complete eye health check. The eye health part of the exam provides the doctor with the opportunity to examine the insides and outside of the patient’s eyes for any issues. If the doctor thinks your eyes need a second examination, they can refer you to an ophthalmologist. Most of the optometrists that Warby Parker employs currently charge $75 for glass eye exams and $120 for exams that cover contact lenses and glasses. However, the fees do not apply to locations that employ independent optometrists.

4. Shipping policy

The company provides shipping to the United States, U.S.A Virgin Islands, Canada, Guam, Puerto Rico, and military APO/DPO/FPO addresses. Warby Parker provides free shipping. However, if you want to make several orders, you need to place your order for each prescription separately. In the opinion of, no processing time exists because every order is different and can take a longer or shorter time. If you want your order to reach you faster, you can opt for expedited shipping, which costs $20 in the U.S.A, and it reduces the wait time in half.

3. Return policy

Apart from gift cards, which are non-refundable, the company has a thirty-day, hassle-free return policy. Warby Parker can also refund your order if you are unsatisfied with your order. For sunglasses lenses and eyeglasses, it offers a 1-year, no scratch guarantee. However, it cannot replace lenses for frames built by another company.

2. Payment options

You can pay for your eye exam, sunglasses, or eyeglasses using debit, credit cards, and Apple Pay. You also have the option to make three interest-free installment payments through Affirm. Warby Parker also accepts vision insurance plans. It is an in-network provider with Spectera, UnitedHealthcare, and Davis Vision plans. For other plans, you can submit a receipt and an out-of-network claim form directly to your insurer. According to Warby Parker, you can use your health savings account (HSA), or flexible savings account (FSA) to buy Warby Parker glasses.

1. Frames, Lens Quality and Fit

Warber Parker’s materials and frames are made in different locations. Their plastic or acetate is bought from a family-owned, small Italian manufacturer. After that, the material components are sent to China, where they are put together to make the glasses. Some special collections are manufactured in Italy. After the frames are built, they are sent to a laboratory in the U.S.A, where the firm custom cuts prescription lenses for every order and ships them to consumers. Warby Parker offers prescription sunglasses, non-prescription sunglasses, and progressives.

Allen Lee

Written by Allen Lee

Allen Lee is a Toronto-based freelance writer who studied business in school but has since turned to other pursuits. He spends more time than is perhaps wise with his eyes fixed on a screen either reading history books, keeping up with international news, or playing the latest releases on the Steam platform, which serve as the subject matter for much of his writing output. Currently, Lee is practicing the smidgen of Chinese that he picked up while visiting the Chinese mainland in hopes of someday being able to read certain historical texts in their original language.

Read more posts by Allen Lee

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