This is the Official Nike Return Policy


Nike footwear is rated as a leading high-quality brand that strives to provide a variety of different styles, fashions, and functions. You should receive your Nikes in perfect condition with no flaws. If there are issues with the quality of materials or workmanship, the shoes should be returned as this is not acceptable to consumers or the brand. Multiple situations could result in the need to return a pair of Nike shoes. These are covered in Nike’s posted return policy that is easy to access online. You may have questions about a pair of shoes you have and if you’re circumstances qualify under the set guidelines. Here is the official Nike return policy that we’ve broken down to answer your questions.

How long do you have to return Nike shoes for a refund?

According to Nike’s official website, Nike is granting customers 60 days from the date of purchase to return sneakers. If the 60 day period has expired and you have a reason to return them, you will still be able to return the sneakers for a refund, but restrictions do apply. If it’s been more than 60 days and you’ve worn the sneakers or washed them, you will not be able to return them for a refund. It’s essential to try your new Nike sneakers on and take them for a few test runs before the 60 days have passed to ensure that they are as advertised and fit you well.

Can you wear them and still return them before 60 days?

Nike’s policy on returning shoes that you’ve already worn is quite lenient. In fact, the official website encourages consumers to take their new Nikes out for testing during the 60 days. They further express their wish for you to wear the shoes and try them out for 60 days to ensure that you are completely satisfied with their performance. The site states that if the shoes are not right for you and the performance is not up to your expectations you may return them, even though they’ve already been worn.

What are acceptable reasons for return?

Nike offers that you can return your purchased sneakers for any reason, as long as it is within the 60 day trial period. This offer also applies to Nike By You custom-made sneakers. There is a caveat that states that some exceptions do apply. You must be familiar with those exceptions before purchasing or wearing your Nike sneakers.

Exceptions to the “any reason” return policy

Most of us are looking for a bargain when we shop for new items. Nikes that are purchased from a Nike Clearance Store are not eligible for a return for any reason. Make sure that you will be completely satisfied before you make your purchase because all shoes purchased from these stores can not b returned for a refund. Make sure that you check all the tags on the shoes before you buy them. Some Nike products specify that the item is non-returnable. This applies to Nike sneakers and all other branded merchandise. Check the warranty card, label, and hangtag for details about returns as they relate to that specific item because some Nike products have different return policies. It’s your responsibility to do so as Nike has publicly posted a list of exceptions that are legal and binding. Nike gift cards cannot be returned for a refund.

Limited time refunds

If you purchase the Apple Watch Nike and AppleCare+, you have a limited time to return the items. Nike has a strict policy of 14 days from the date that the items are delivered for online orders. If the 14 day period from the date of delivery expires you will not be able to return these items. All purchases that are made at the Nike Store also fall under the 14-day purchase date, plus you are required to provide a receipt to be eligible for a refund on the return.

What does Nike do with worn shoes that are returned for a refund?

Some years back Nike recycled worn shoes that were returned, according to Nike Talk. The rubber materials were ground up and used to make surfaces for playgrounds. At this time, Nike does not explain what happens to the shoes that are returned in worn condition. They are not legally obligated to share the information.

Nike has doubled the return time

If you are one of the loyal Nike fans familiar with the 30-day return policy, you were correct. This was the official limit for making returns of Nike products. The company has doubled the time with the new 60-day return policy in response to the Covid-19 pandemic. They realize that most processes are delayed. This also applies to the processing of claims for Nike returns. It means that it might take longer for you to receive your refund. Although refunds are not generated as quickly as they were in the past, it’s nice to have additional time to test the sneakers.

Final thoughts

Nike has a generous return policy on the sneakers and other products that the brand sells. Before you purchase any Nike branded product, it’s wise to become familiar with their official return policies. In many cases, the policy allows you to try the shoes out for a trial period of 60-days. If you are dissatisfied for any reason (other than the stated exceptions), you can return them for a refund with no questions asked. They’re one of the few brands that invite consumers to try out their products and wear them for up to 60 days before deciding if they meet expectations for performance, comfort, durability, and a good fit. We offer just a few warnings though. Make sure that your purchases do not qualify under the items in the exceptions section of the return policy. The term “any reason” does apply in some cases, but there are a few circumstances under which it does not apply.

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