Are you familiar with a company called Upbound? Suffice it to say, they work to help businesses provide their services to customers using a wide range of cloud-based systems which provide instantaneous access, all while helping them keep track of operations in a more effective manner. It's genuinely something that could only be accomplished through the use of modern-day technology. If you want to know more, here are 20 things about the company that might surprise you.
1. They use a complex system of algorithms to provide their services
The company uses algorithms to provide their services, as is common with most companies that offer business solutions that are cloud-based. The thing that makes this company different is that the algorithms used are far more complex, allowing the company to do more with them than you might expect. It's sort of like driving a performance car. The more complex the automobile in question, the more likely it is to perform at a top level. By the same token, a daily driver might be easy to control, but it's also not much fun to drive. Their system is definitely more akin to the former as opposed to the latter. The good news is that they don't force their clients to understand all of these complex algorithms, only to work with the resulting system. Thankfully, this can be done with relative ease.
2. The company has customer support available at all times
For anyone who does find themselves tripped up by something, the company provides customer support 24 hours a day, seven days a week. Regardless of the nature of a particular question or problem, the expert staff are capable of providing the assistance that is needed, often allowing their clients to find an effective solution to the problem in a matter of minutes. Any person who has ever spent an hour or more trying to iron out a problem with customer service knows how frustrating it is to spend all that time losing productivity, only to find that customer service provides a little or no help. Fortunately, that's not something that you have to worry about with this particular company.
3. Customers can call or chat to get assistance
The company also makes sure that their customers can get assistance in a way that is most effective for their needs. As such, they can either call customer service and speak directly with someone or they can chat with a customer service representative online in real time.
4. They actively update all of their services in real time
Furthermore, the corporation actively updates all of their services in real time. When a client chooses to do business with them and purchases a particular product, that product is based in the cloud. Whenever the company provides an update to their products, they don't force their customers to purchase those updates separately, nor do they force them to deal with outdated products that are no longer capable of doing what they were designed to do. Instead, everything gets updated instantaneously. More often than not, these updates are so seamless that they're scarcely even noticed.
5. They even give their clients access to educational webinars
The company also provides educational webinars on their website. All of their customers have access to these webinars. It's a perfect opportunity for them to learn more about new products that are coming out as well as helping them stay in the loop about anything and everything going on in the industry at the time.
6. They just obtained $60 billion in additional funding
The company has just concluded its second round of funding, this time obtaining an astonishing $60 billion. They plan to use that funding for a number of different things that will help propel them into the future and keep their clients updated with the most recent technology in existence. At the same time, they also plan to use some of the money to further their research and development department in order to stay on the very cusp of any new developments as the technology changes.
7. They also create open-source software for clients to use as needed
While it's true that they do charge a fee for these comprehensive services (as you might expect), they also create open source software for clients to use as needed. By creating open source software, they allow companies to utilize some of their most effective technology without requiring them to pay a fee in order to reap those benefits.
8. They started with relatively few employees
Initially, the company had relatively few employees, although it's safe to say that they definitely had more than your average startup. When they first started business, they had 30 people working on their behalf. Granted, 30 people is a lot for an average startup but it also requires a lot of people to create the types of cloud-based systems that they use for their clients. As such, they are able to provide these products in the most efficient means possible. It simply wouldn't be something that they could do if they only had two or three people working on it at any given time.
9. The company helps their clients become more versatile
The main reason for the company's existence is to allow their clients to become more versatile. Versatility is key in any business. If a company is incapable of being as versatile as possible, other competitors that are capable of that type of versatility will take their place. The truth is, the business world is more competitive than ever. As such, businesses have to be able to do something that sets them apart from the competition. Without key versatility that can be provided to their clients, they're likely to lose their clients to a company that is capable of doing more. That is precisely why partnering with this particular company is so appealing to many businesses across the board.
10. As such, their clients have more opportunities available to them
The main goal here is to provide clients with more opportunities. That is precisely what this company offers. By providing their clients with more opportunities, those clients can then pass similar opportunities to their own clients, thereby creating a ripple effect that allows everyone to benefit. That is precisely why so many companies keep coming to them for services and even for advice when it comes to creating different vendor platforms within the cloud.
11. They help small businesses operate like major corporations
One of the things the company specializes in is helping small businesses gain the same buying power as major corporations. This is accomplished by giving them options and then helping them effectively manage those options as if they had an entire department to do so. Every small business owner will tell you that having any support whatsoever is invaluable, as most small business owners are stuck with doing virtually everything themselves, from marketing to payroll to manufacturing and even shipping. Of course, this particular company helps larger corporations as well. That's the beauty of their product. They have something that works equally well for every individual, no matter what the size of the business or the specific needs involved.
12. That’s where the Crossplane multi-cloud tool comes in
How did they accomplish all of this and then allow their products to be tailored to fit whatever needs their client has? It's a system that they develop themselves called Crossplane. It amounts to a tool that allows their clients to use multiple cloud vendors and then integrate them into a single system without having to switch between platforms endlessly. The end result is more efficient business and a stronger bottom line.
13. They now have two versions of Crossplane available
Because Crossplane is so popular, they essentially have two versions of it available for use. One is an open-source platform that allows for more basic functions and the other is a commercial platform that is sold as a paid service. This allows for maximum flexibility and also provides businesses of all sizes an opportunity to utilize services that can help them increase their own customer base by minimizing the time spent switching between cloud platforms. Businesses can also move seamlessly between the open-source version and the commercial version whenever they need to upgrade.
14. They are succeeding where other companies have failed in the past
There is no doubt about it, they are definitely succeeding in an arena where other businesses have tried and failed in the past. As a matter of fact, a number of businesses have tried to find success in this same area, and none of them have been able to make a go of things thus far. As such, this particular company is sort of in uncharted waters at this point. Despite that fact, they seem to be navigating those waters just fine.
15. Their system is so easy to use, clients can install it themselves
While it’s true that they do provide comprehensive customer service around the clock, that level of customer service isn't typically needed. The truth of the matter is that their system is so easy to use, most of their clients can install the product themselves and then use the tutorial to learn how to use it quickly and easily. The fact that customer service can provide the necessary guidance if needed is meant to serve as an extra level of security. Most people find that they do just fine without it.
16. They seem to be on the cusp of something truly unique
This company has been able to achieve things that others have not, even though many of them have tried in the past. As such, they do indeed seem to be on the cusp of something that's almost magical. If they continue to be as successful as they have been so far, there's virtually no limit to the things that they can help their clients achieve. In fact, it could potentially change the way that business is done in almost every capacity.
17. Despite their success, not everyone is convinced that it will last
There is no question that they have been enormously successful. However, not everyone is convinced that this level of success will last indefinitely. After all, the business world is just like everything else. Success tends to come in waves. That is especially true when you're talking about a tech company that has to constantly stay ahead of developing technology in order to make sure that the products they are offering their clients are effective. There may be just a few naysayers in the group, but so far the company has managed to prove them wrong.
18. The company is based in Seattle, Washington
One of the things that sets the company apart from others is that it is based in Seattle, Washington. According to many within the company, this is the perfect place to have their headquarters located because it gives their employees an opportunity to live in what many consider to be a beautiful part of the United States while simultaneously giving them an opportunity to enrich their cultural lives and remain active when they're off work.
19. They are dedicated to diversity in the workplace
The company makes it a point to hire individuals that have diverse backgrounds who can bring unique points of view to the company. As far as they're concerned, it's the most effective way to create a happy and diverse work environment. It also tends to make their employers happier.
20. They help employees with fitness programs and even provide some meals
Another way that they help their employees stay positive is to provide fitness programs at deep discounts and in some cases, they even provide meals to their employees while they are at work. It's just one more way that they strive to take care of their staff so that their staff will, in turn, continue to take care of them.
Written by Allen Lee
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